Customer Security & Privacy
- Privacy Guarantee: Your information is confidential. BabyBox.com only uses personal data to process orders and improve the shopping experience. We never sell your data to third parties.
- Secure Transactions: We utilize SSL (Secure Socket Layer) technology, ensuring all credit card and personal details are encrypted during online transactions. To verify a secure connection, look for "https" in the URL or a lock icon in your browser.
- Cookies: BabyBox.com uses cookies to provide a smoother shopping experience, including remembering your preferences and keeping items in your cart.
Store Policies
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Payment Options: We accept Visa, MasterCard, American Express, Discover, and PayPal.
- Order Confirmation: An email confirmation will be sent upon successful placement of your order.
Return Policy:
- Stock Items: Returnable within 30 days in their original condition and packaging.
- Non-returnable Items: Custom-made furniture, bedding, artwork, personalized or monogrammed items, mattresses, and special orders.
How to Return: Contact us at (203) 655-0185 or email customerservice@babybox.com to obtain a Return Authorization Number (RA#). Include your RA# on the return package and ship it to our returns department.
Returns Address:
BabyBox.com Returns Department
46 Route 156, Suite 8
Yardville, NJ 08620
Shipping: Use UPS, FedEx, or Insured Parcel Post to ensure safe delivery of returned items.
Product Guarantee: We offer only premium-quality products. Contact us immediately for any quality concerns.
Offline Orders: To place an order by phone, call us at (203) 655-0185 Monday through Friday, 9:00 a.m. to 5:00 p.m. EST.