Personalized 5/8 Satin Dot Ribbon
Quantity
Ribbon colors are not exact. If you are uncertain of a ribbon color please call to request a sample as there are no returns or refunds allowed.
Wording color will be the same color as the dots.
What is the standard delivery time? A. Standard processing for most products is approximately 14 to 21 business days plus shipping time. (This is not a guaranteed time frame as certain circumstances may cause a longer delivery) Standard delivery excludes INTERNATIONAL orders which could take up to an additional 3 weeks. Since Holidays tend to get busy, orders can take up to a week longer.
Are Rush Orders available? A. Standard Rush orders must be phoned in to our customer service department at 1-203-655-0185. All orders placed prior to 3:00 EST will be shipped within 3 business days. Orders received after 3:00 pm will go out on the 4th business day. A standard Rush order is $25.00 per item/ Not per order. Holiday Rush orders are $50.00 per item and our holiday rush season is from October 1st through Decxember 17th. Shipping charges are extra. You may choose overnight, 2nd day air or ground service- we will rate shop your price according to your zip code and delivery area.
SHIPPING & DELIVERY
Product availability is noted in the product description. However, if an item becomes unavailable after your order is placed, we will notify you via email and place it on back order. Some items ship directly from the manufacturer rather than our distribution center, which may require additional time for delivery.
We offer Standard (5-7 business days) and Express (1-2 business days) shipping, delivered via UPS, FedEx Ground, or USPS. Shipping times vary by item and are in addition to production time. Please note that items ordered together may ship separately.
Shipping and handling fees are non-refundable, and customers are responsible for return shipping costs.
If you have questions about our shipping policy, please call 1-203-655-0185 (Mon-Fri, 8:00 AM—5:00 PM EST) or email customercare@babybox.com for the fastest assistance.
RETURN POLICY
We offer a 30-day return policy on all stock items. Special/custom orders cannot be returned, and shipping and handling fees are non-refundable.
Non-Returnable Items
Custom or special orders, including but not limited to custom-made bedding, furniture, room designs, artwork, custom lighting, christening wear, mattresses, changing pads, personalized items, and monogrammed items, are not eligible for returns. If there is an issue with any non-returnable item, please contact us within 7 business days for assistance.
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